Websites in Mountain View

Your customers here research everything before they call.

Mountain View is full of people who compare options for a living. They will read your page properly, notice what is missing, check the reviews, and expect to book without talking to anyone. A site written to impress rather than to inform gets seen through quickly.

The sidewalk on Castro Street in Mountain View, restaurant tables set out under umbrellas along a tree-shaded street.
Castro Street Mountain View sidewalk · photo by Runner1928, CC BY-SA 3.0, via Wikimedia Commons

What a research-heavy customer changes

What actually decides it here

01

Marketing language gets discounted immediately. This audience reads past adjectives. Specifics, numbers you can back, and plain statements of what you do land far better than enthusiasm.

02

Anything missing is assumed to be bad news. No pricing means expensive. No availability means booked out. No named people means a call centre. Silence is not neutral, it gets filled in.

03

They expect to book without a phone call. Requiring a call to do something that could be a form loses the customer who was ready and does not want the conversation.

04

They will notice a slow site, and hold it against you. Around Castro Street you are being compared to software that loads instantly. A page that takes eight seconds reads as a business that does not sweat details.

What you get

The site, then the tools underneath it

Module 01

The site

A site that respects someone who reads carefully before deciding.

  • Plain statements of what you do, for whom, at what price
  • Named people and real credentials rather than stock reassurance
  • Self-service booking or a request form, not a phone number alone
  • Genuinely fast, and measurably so
  • Nothing important left implied

Module 02

The automation

The same automation on every build, because it works the same way everywhere.

  • A chatbot that answers after-hours questions and books a call
  • Missed-call text-back, so a call you could not take still gets a reply
  • Review requests sent after the job, to everyone, never filtered
  • Appointment reminders where your business runs on appointments
  • Hosting and content updates included in the retainer

Who I build for in Mountain View

The work is the same shape whatever the trade, and the copy is not. These pages go into what changes for each: medical practices, dental practices, law firms, chiropractors, med spas, veterinary clinics, salons and barbershops, professional offices, and local service businesses.

Nearby: San Jose · Santa Clara · Sunnyvale · Campbell · Los Gatos · Milpitas.

Craftvane is based in San Jose and works across Santa Clara County. Rather than a client list, there are two sites you can open right now: see the work.

Questions from Mountain View owners

Can we get online booking?

The site points at whatever booking system you use, or takes a structured request if you have none. I do not build a scheduling system from scratch, because good ones already exist and cost less than I would.

How fast is fast?

The rebuild on the work page measures 98 to 100 on Google mobile performance against 56 for the site it replaces. Those are three-run numbers with the method stated, which is the only way a performance claim means anything.

Will you show us the measurements for our site?

Yes, that is the free audit, and you get it whether or not you hire me. No call required to receive it.

The guarantee

You don't pay the balance until you approve the site.

Hiring one person to build your website carries an obvious risk: you pay, and what shows up is not what you had in mind. So the money is structured so that cannot happen. A deposit starts the work. The balance is due only after you have seen the finished site and told me it's right. If you look at it and it is not what we agreed, I fix it, and you still have not paid the balance.

No annual contract on the build. The retainer, if you take it, is month to month, and cancelling it does not cost you the website. The site is yours once it is paid for, either way.

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