Law, accounting & professional offices
The website is the first thing a client uses to decide if you are serious.
Someone deciding who handles their estate, their audit, or their case is making a high-stakes choice about a person they have never met. They will look at your website first, and they will read it as a signal about how you run your practice. A site that looks like it was last touched in 2013 works against you before you have said a word.
Where it leaks
What a dated professional site signals
It reads as a brochure, not a practice. Three pages of generic text about "dedicated service" tells a prospective client nothing about whether you handle their specific situation.
There is no obvious next step. A phone number in the footer is not an intake path. Someone ready to act at 10pm has nowhere to put their information.
Inquiries sit until Monday. A serious inquiry arrives Friday evening, gets no acknowledgement, and by Monday that person has already spoken to someone else.
No sense of who you actually are. In a business built on trust, a site with no real bio, no photo, and no specifics is asking for trust while offering none.
What you get
Positioned properly, with an intake path that works after hours
Module 01
The site
A site that says what you do, who you do it for, and what happens next.
- Practice or service areas written specifically, not as a keyword list
- A real bio: background, credentials, admissions, and why you do this work
- What working with you actually looks like, step by step
- An intake form that captures what you need to triage an inquiry
- Clean and fast, which in this category reads as competence
Module 02
The automation
So a serious inquiry gets acknowledged before your competitor calls back.
- An automatic acknowledgement the moment an intake form comes in
- Missed-call text-back for calls you cannot take mid-meeting
- Consultation reminders, so booked calls actually happen
- A chatbot that handles "do you handle this kind of matter" and routes the rest to you
- Hosting and content updates included
Craftvane is new and I would rather show you a build than a client list. See the work and judge for yourself.
Questions a professional office asks
Can the chatbot give advice to a prospective client?
No, and it is specifically configured not to. It answers logistics: what you handle, where you are, how to reach you, what to bring. Anything approaching substance gets routed to you. In a licensed profession that boundary is the whole design, not an afterthought.
We have bar or board advertising rules to comply with. Can you work within them?
Yes. Send me the applicable rules or your state bar's advertising guidance and the copy gets written to them, including any required disclaimers. It is far cheaper to build it right than to fix it after a complaint.
Do we need to publish our fees?
Not necessarily. Some practices win by being transparent about fee structure, others have good reason not to. What you should not do is leave the page silent with no explanation at all, because the reader assumes the worst. There is a middle path and we will pick one deliberately.
Our current site is on a platform we pay monthly for. What happens to that?
Once the new site is live you can usually cancel it, which often covers a meaningful share of what you spend with me. Do not cancel anything until the new site is up and the domain has moved. I will tell you when it is safe.
Where: San Jose and across Santa Clara County. San Jose · Santa Clara · Sunnyvale · Campbell · Los Gatos · Milpitas · Mountain View.
The guarantee
You don't pay the balance until you approve the site.
Hiring one person to build your website carries an obvious risk: you pay, and what shows up is not what you had in mind. So the money is structured so that cannot happen. A deposit starts the work. The balance is due only after you have seen the finished site and told me it's right. If you look at it and it is not what we agreed, I fix it, and you still have not paid the balance.
No annual contract on the build. The retainer, if you take it, is month to month, and cancelling it does not cost you the website. The site is yours once it is paid for, either way.